Support

We are glad you are here. If something isn’t working, or you just have a question, email us at support@attuneapp.site and a real person will help. We aim to reply within 2–3 business days. When you write, it helps to tell us the email address on your account and what you were trying to do.

Frequently asked questions

How do I reset my password?

Attune does not yet offer a self-service password reset. If you cannot sign in, email us at support@attuneapp.site from the address on your account and we will help you regain access safely.

How do I change or turn off notifications?

Open Profile, go to the Preferences section, and use the notification controls there to turn reminders on or off. You can also turn Attune notifications off entirely in your device’s system settings (or your browser’s site settings on the web). Turning them off stops the reminders right away.

How do I delete my account?

You can delete your account yourself, at any time:

1. Open Profile.
2. Scroll to the Danger Zone at the very bottom.
3. Tap Delete account.
4. Type DELETE to confirm, then confirm again.

This is immediate and permanent. It removes your profile, onboarding answers, progress and achievements, push subscriptions, and your Orin conversation history. It cannot be undone.

What is Orin, and how does it work?

Orin is a gentle AI companion inside Attune — a presence to listen, pray, and sit with you. When you write to Orin, your message (and the earlier messages in that conversation, for context) is sent to a third-party AI provider, OpenAI, which generates the reply. Orin is not a human, and not a counselor, pastor, or clinician; its responses are generated automatically and may be imperfect. Please do not rely on Orin for medical, mental-health, legal, or financial advice. If you are in crisis, contact your local emergency services, or in the US call or text 988. You can read more in our Privacy Policy.

How do I reach a human?

Email support@attuneapp.site. A member of our team — not a bot — will read it and get back to you, usually within 2–3 business days.